The account reference matters as much as the PayBill number
Treat each payment field as a separate instruction
The business number, account reference and amount are separate parts of a PayBill payment. Knowing Pepeta’s listed business number, 779900, does not settle what should go in every other field. Open the current payment instructions for the account you intend to fund and read the fields together.
Do not merge an account-reference example from one website with a business number from another message. If the descriptions disagree, choose the logged-in deposit flow or ask Pepeta support about the exact reference before transferring money. A screenshot is useful for explaining a discrepancy, but a forwarded screenshot should not replace the current payment screen.
Pepeta’s own deposit materials also give *457# for Safaricom users and an M-Pesa option inside Deposit. The M-Pesa page explains those alternatives. Choose one method for the transaction and keep its confirmation; there is no need to try several methods simultaneously.
Payment details and alternatives
| Method | Details | Deposits | Withdrawals | Currency |
|---|---|---|---|---|
| PayBill 779900 | The PayBill displayed in Pepeta’s payment materials. Confirm the current recipient and account reference before paying. | Listed funding route | Not a payout route | KES |
| Deposit menu | Sign in and select M-Pesa through Deposit to follow the account’s payment flow. | M-Pesa funding | Use separate Withdraw flow | KES |
| Safaricom USSD | Pepeta also lists *457# for Safaricom users. | Listed funding route | Use separate Withdraw flow | KES |
Confirm the recipient before authorising the amount
Review the payment request you actually initiated. Check the recipient details, the account reference and the amount against the instructions on the account. If the displayed information is not what you expected, stop before approving rather than assuming the transfer can be corrected afterwards.
Use your payment interface to enter the PIN. Do not send a PIN, OTP or Pepeta password to a person offering a deposit bonus or promising to fix a payment. The information useful for investigating a completed payment is its reference, time and amount, together with the account you intended to credit.
When the payment service confirms the transfer, retain the message. Then open the Pepeta balance in Menu → Profile. The transfer confirmation and the account credit are distinct records; keeping both makes a missing-credit query more precise.
Check before you approve
- Business number
- 779900 is the Pepeta PayBill listed in its materials.
- Account reference
- Use the exact current Pepeta payment instruction for your account.
- After payment
- Keep the M-Pesa confirmation and compare it with the Pepeta balance.
- Support
- 0712 788 888 or 0111 055 900 for a payment that needs investigation.
Describe a missing credit without creating another payment
Start by checking that you are viewing the intended Pepeta account. If you use more than one SIM, compare the registered number. Use login help if you cannot open the expected account rather than registering another one.
For a payment that remains unmatched, contact Pepeta on 0712 788 888 or 0111 055 900. Provide the transaction reference, amount, time, payment method and the error or balance state you see. Say whether the mobile-money service confirmed the transfer. Ask about that existing payment before sending another amount.
This matters particularly when the payment was intended for a game session or a promotion deadline. A missing credit is not resolved by betting more, and a second deposit should not be used to test an account. The bonus page explains why an offer’s qualification rules remain separate from the deposit itself.
Use a reference you have just checked
Open the account instructions
Sign in to Pepeta and read the deposit method offered for your account.Check recipient and reference together
A correct business number is only one field. Confirm the account reference too; do not combine fields from different guides.Review the amount
Compare the requested amount with what you intended to send before the mobile-money confirmation.Keep the payment record
Retain the reference, amount and time, then check the Pepeta account credit.Resolve mismatches first
If the reference is unclear or a previous credit is missing, use the account deposit route or contact support before paying again.
Use withdrawal instructions for money leaving the account
After a game settles, the account balance may contain money you want to request back. That action starts with Menu → Profile → Withdraw, not a PayBill payment. Pepeta lists a KSh 50 withdrawal minimum and separate limits for one request, one hour and the midnight cutoff.
Read withdrawal help for those limits and the support route. For an Aviator-specific question, use Aviator with M-Pesa or Aviator withdrawal. Return to the homepage for the broader casino and account sections once the payment question is resolved.